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my secondary question was asking if anyone knows how to put forward a case/complaint to Apple. on line forums seem to be full of people with the same problem (although perhaps searching such forums is bound to make it seem a common problem as users with perfectly working machines are less likely to post (?)) Your reply suggests that no external drive will work whilst the existing drive is in place.Īs a postscript: I do realise that this is a user forum. if I have to take it in to get the old drive removed than I might as well have a new internal drive put in, although I do worry about the reliability of these apple drives given my experience with this one coupled with my limited online research. The idea of using an external drive was to enable me to avoid the cost and loss of productivity whilst machine in repair. I can put a disc in but it pops straight back out again without registering on finder. Thanks for your reply LexSchellings, There is no disc in the drive and I went through the suggestions you put forward on the phone with Apple support without any luck. can't see a procedure for complaining to Apple on the website. I feel that a consumer watchdog would support this standpoint but not sure how to proceed with such a claim.
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or is my only option to take it in to the Apple approved service company (which means I'll be without my computer for two weeks if i have to wait for parts to be sent up from down south) ?Ī second discussion point: It appears that the failure of the IMac disc drive is a common problem.in which case surely Apple should replace for free as its failure after only 14 months means that it hasn't worked for a 'reasonable' length of time (consumer rights.sale of goods Act etc). Bloke at JB HiFi sold me a MacBook Air SuperDrive claiming it would doesn't and online research has informed me that this external drive will not work on an Imac that has a broken optical drive inside even if that drive doesn't work, so i'll be returning this drive tomorrow for a refund.ĭoes anyone out there know if any external drive will work with my IMac. IMac only 14 months old and drive only used twice since purchase to load software (office and Adobe CS, so I am not very happy!Īpple approved service company want $70 before they'll even look at it so I decided to purchase an external drive. have had conversation with Apple support = unable to fix via phone.

Other SystemsAdobe Reader Mac is also available on Windows.The Disc drive in my IMac won't work ( HL-DT-ST DVDRW GA32N)
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Adobe flash player install manager: when I click on this, the options are either to quit or uninstall.
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Thus, it gives you the ability to open PDF files directly in the interface, read them and leave annotations. I can't install flash player on my mac 10.6.8, it supposedly downloads but then I can't find it, when I search for flash player in downloads in the finder, I get three choices: 1. Adobe Reader for Mac performs the same function as Windows version. However, if you need to create PDFs, convert them into Word or Excel formats and secure your documents with a password, you can upgrade the program to Acrobat Pro DC version for $14.99 per month here. It allows you to read, edit, and manage PDF documents with ease.

The program is completely free and widely used all around the globe.Īdobe Reader is free.During a call, move your pointer over the FaceTime window to show these controls.
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Facetime For Mac 10.6.8 Free Download Use the onscreen controls Facetime Free Download For Mac Windows 10.
